Privacy Policy
Last updated: May 2026
Thank you for visiting Villa Marija Novalja. The protection of your personal data is important to us. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, contact us, or use our services.
1. Controller
The data controller responsible for this website is:
Dragutin Čukelj
Villa Marija Novalja
Petra Zoranića 19
53291 Novalja, Croatia
Phone / WhatsApp: +49 173 2886641
Email: info@novalja-apartments.com
2. Personal Data We Collect
We may collect and process personal data when you visit our website, contact us, request availability, or make a reservation inquiry.
This may include:
- Your name
- Your email address
- Your phone number or WhatsApp number
- Your message or reservation inquiry
- Requested travel dates and apartment preferences
- Technical data such as IP address, browser type, device information, date and time of access
3. Purpose of Data Processing
We process your personal data for the following purposes:
- To respond to your inquiries
- To check availability and process reservation requests
- To communicate with you by email, phone or WhatsApp
- To provide information about our apartments and services
- To operate, secure and improve our website
- To comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal bases:
- Your consent, for example when you contact us voluntarily
- Pre-contractual or contractual measures, for example when you request availability or make a reservation
- Legal obligations, where we are required to keep certain booking or accounting information
- Legitimate interests, such as website security, communication and service improvement
5. Contact by Email, Phone or WhatsApp
If you contact us by email, phone or WhatsApp, the information you provide will be used to process and respond to your request. We will not use your contact details for unrelated marketing purposes without your consent.
Please note that when using WhatsApp, data may be processed by WhatsApp/Meta according to their own privacy policy. If you prefer, you can contact us by email instead.
6. Availability Calendar and Reservation Information
Our website may display availability calendars for our apartments. When you use the calendar or send a reservation inquiry, we may process the information required to check availability and respond to your request.
The calendar itself is used to provide guests with up-to-date information about available dates. Personal reservation details are only processed when you actively contact us or make a booking request.
7. Cookies
Our website may use cookies and similar technologies. Cookies are small text files stored on your device. Some cookies are necessary for the website to function properly, while others may be used for preferences, embedded content or analytics, if enabled.
You can control or delete cookies through your browser settings. If we use non-essential cookies or external services that require consent, they should only be activated after your consent.
8. Embedded Content and Third-Party Services
Our website may include embedded content or links from third-party providers. These providers may process personal data such as your IP address or browser information when their content is loaded.
Google Maps
We may use Google Maps or links to Google Maps to show the location of Villa Marija Novalja. When you open or interact with Google Maps, data may be processed by Google. More information can be found in Google’s Privacy Policy.
YouTube Videos
If we embed YouTube videos, we may use YouTube’s privacy-enhanced mode where possible. This uses the domain youtube-nocookie.com for embedded videos. However, when you play a video, data may still be transmitted to YouTube/Google.
Translation Tools
If our website uses translation tools or language plugins, technical data may be processed in order to display the website in different languages.
9. Server Log Files
When you visit our website, the hosting provider may automatically collect and store technical information in server log files. This may include:
- IP address
- Date and time of access
- Visited pages
- Browser type and version
- Operating system
- Referrer URL
This data is used for technical operation, security and troubleshooting of the website.
10. Data Sharing
We do not sell your personal data. Your data may only be shared where necessary with service providers, such as hosting providers, email providers, booking-related tools, or where required by law.
Any third-party service providers are expected to process personal data only as necessary to provide their services.
11. Data Retention
We only keep personal data for as long as necessary for the purposes described in this Privacy Policy. Reservation and communication data may be stored for the period required to manage bookings, respond to inquiries, or comply with legal and accounting obligations.
12. Your Rights
Under applicable data protection law, you may have the following rights:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right to withdraw consent at any time, where processing is based on consent
To exercise your rights, please contact us at: info@novalja-apartments.com
13. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse or disclosure.
14. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the content or privacy practices of external websites. Please review the privacy policies of those websites before using them.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services or legal requirements. The latest version will always be available on this page.
16. Contact
If you have any questions about this Privacy Policy or the processing of your personal data, please contact us:
Villa Marija Novalja
Petra Zoranića 19
53291 Novalja, Croatia
Phone / WhatsApp: +49 173 2886641
Email: info@novalja-apartments.com